Delivery & Returns

Delivery

The majority of parcels sent within the UK are sent by Courier and are subject to the T&C of the selected Courier Service. The sender has the opportunity at the check out to nominate a SAFE PLACE for their parcel to be left. If the recipient is not home when delivery is attempted a ‘While you were out’ card will be left detailing how the parcel can be redelivered..

P&P Costs

£4.95 – Standard Delivery UK (allow up to 7 working days during busy periods)

Delivery to the Scottish Highlands or Islands, or any Off Shore post codes i.e Channel Islands, Ireland, Isle of Wight are subject to the Courier and may be posted by Royal Mail or Parcel Force which may, in turn, affect the Postage Price.

Deliveries are NOT made on Bank Holidays or Weekends

Handwritten Gift Message

You will have the opportunity to add a personal message to your gift, this will be hand written and included in your parcel for the recipient. Please note that we never include senders details in any parcels, therefore if a parcel is a gift and you have not written a personal message the recipient may not know who to thank!

Returned Parcels

Should your parcel be returned to us for any reason, for example due to a wrong post code or incomplete address, addressee gone away or not called for you, the sender may be liable to pay a re-send charge of £4.95. We will notify you of any returns and ask you to contact us with your payment details in order for us to re send the parcel for you with the correct details.